anoniem
Cable Expert
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- Internet
- Ziggo
- Digitale TV
- Ziggo
Ik zal dit laatste punt meenemen. Als alle issues opgelost zijn dan zal dit platfrom gecertificeerd worden
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Let op: Dit is het archief van het Provider Forum. De berichten die je hier ziet zijn gedateerd en er kan niet meer op worden gereageerd.
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Ik zal dit laatste punt meenemen. Als alle issues opgelost zijn dan zal dit platfrom gecertificeerd worden
B
Bmwjuupke
Na contact met LG raden hun toch de Quantis module aan, specifiek met CI+ versie 1.3. Worden de test van Ziggo met een blauwe Smit module gedaan die Ziggo levert bij de smartcard?
Voor de rest blijf ik dit forum en specifiek deze post in de gaten houden. Ben benieuwd naar de update over dit onderwerp. We wachten af. :applause:
Voor de rest blijf ik dit forum en specifiek deze post in de gaten houden. Ben benieuwd naar de update over dit onderwerp. We wachten af. :applause:
B
Bmwjuupke
Ik zie dat LG de update 03.20.08 beschikbaar heeft gesteld, Straks maar eens updaten, zal dit de verlossende update zijn?
anoniem
Cable Expert
- Berichten
- 4.089
- Internet
- Ziggo
- Digitale TV
- Ziggo
De software engineers stellen mij de volgende vraag:
__________________________________
We are setting to define this issue you reported.
To do that, we need more information.
1) S/W Ver.
2) Reproducibility
3) Detail Scenario when happened (if there exist)
- Just try to jump another channel from German Channel (sat1)??
4) connection state with external link (DVR / Network / … etc.)
ANY CLUES would be helpful to us.
Thank you for your generous help.
_____________________________________
Dus zou je antwoord willen geven op deze vragen. Wil je me verder een PM sturen met je klant informatie en evt telefoon nummer waar je onder te bereiken bent indien ze nog meer specifieke vragen hebben.
B
Bmwjuupke
Zeker wil ik graag meewerken om het probleem op te lossen.
1) S/W Ver.
(Firmware version at the moment is 03.20.04)
2) Reproducibility
Not so hard to reproduce, problem exists when watching a channel, especialy Sat1, a long time (above aprox. 30 minutes) and changing from that channel to another channel with the channel button, also changing channel with the list button makes the tv restart. It looks as if aggitating the remote to change channel or even go into options makes the tv reboot, Problems seem not to conflict other channels at the time. For instance I havent had the reboot problem with our national, dutch channels and I watch for instance Comedy central for hours and hours and the problem does not exist.
3) Detail Scenario when happened (if there exist)
- Just try to jump another channel from German Channel (sat1)??
Will do that and will report back about that. But as for now i can say that either changing the channel up or down with the remote and channel button has the same result: reboot of the tv, after the reboot the channel remains Sat1.
4) connection state with external link (DVR / Network / … etc.)
At the time the error occurred wifi was connected (tv was connected to wifi from day one), at one time there was an external HD connected on USB port 1 of the tv but problem also occurs with wifi only. Havent try'd disconnecting wifi as i dont know if and how this is possible in the settings menu. At my network at home, I have 2 phones 1 tablet and a laptop connected. All smartshare options of the tv are set as default by LG.
I would like to note that yesterday my girlfriend was watching Sat1 again, there where commercials and she went out for a little while, the remote was out of my reach, so i used my lg remote app to connect and change te channel, while searching for connection the TV rebooted, reboot looks like the "solve software of firmware problems reboot" you can manualy do in the settings menu of the TV.
ANY CLUES would be helpful to us.
Thank you for your generous help.
PB ontvang je zo direct.
1) S/W Ver.
(Firmware version at the moment is 03.20.04)
2) Reproducibility
Not so hard to reproduce, problem exists when watching a channel, especialy Sat1, a long time (above aprox. 30 minutes) and changing from that channel to another channel with the channel button, also changing channel with the list button makes the tv restart. It looks as if aggitating the remote to change channel or even go into options makes the tv reboot, Problems seem not to conflict other channels at the time. For instance I havent had the reboot problem with our national, dutch channels and I watch for instance Comedy central for hours and hours and the problem does not exist.
3) Detail Scenario when happened (if there exist)
- Just try to jump another channel from German Channel (sat1)??
Will do that and will report back about that. But as for now i can say that either changing the channel up or down with the remote and channel button has the same result: reboot of the tv, after the reboot the channel remains Sat1.
4) connection state with external link (DVR / Network / … etc.)
At the time the error occurred wifi was connected (tv was connected to wifi from day one), at one time there was an external HD connected on USB port 1 of the tv but problem also occurs with wifi only. Havent try'd disconnecting wifi as i dont know if and how this is possible in the settings menu. At my network at home, I have 2 phones 1 tablet and a laptop connected. All smartshare options of the tv are set as default by LG.
I would like to note that yesterday my girlfriend was watching Sat1 again, there where commercials and she went out for a little while, the remote was out of my reach, so i used my lg remote app to connect and change te channel, while searching for connection the TV rebooted, reboot looks like the "solve software of firmware problems reboot" you can manualy do in the settings menu of the TV.
ANY CLUES would be helpful to us.
Thank you for your generous help.
PB ontvang je zo direct.
A
ashwin25
Ik heb zojuist geprobeerd de update te downloaden en dit is helaas niet gelukt. Mijn TV (LG 42LA620
geeft aan dat er GEEN nieuwe update is. Als ik het zipbestand van de website download, dan komt deze wel goed binnen. Maar als je deze dan wilt uitpakken dan krijg ik de melding:Unexpected end of archive
Is het iemand al gelukt om de nieuwe versie te downloaden??
B
Bmwjuupke
Heb hetzelfde probleem, kan het niet uitpakken en tv vind ook niets, even afwachten op een fix 
anoniem
Cable Expert
- Berichten
- 4.089
- Internet
- Ziggo
- Digitale TV
- Ziggo
B
Bmwjuupke
Net getest, en het probleem doet zich dusver alleen voor bij sat1, net ook een spontane reboot toen ik de zender een kwartier op had staan.
J
johannes55
LG update
Groet johnnieboy
Hallo, waar heb je die update vandaan bij mij werkt die update niet ik kan hem niet uitpakken, hij geeft dan een fout melding.
Groet johnnieboy
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