Internet verbinding valt steeds weg, modem blijft online

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Time Priority Code Message
2005-07-30 10:48:54 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 10:29:07 4-Error 0x041D2BB8 Improper Configuration File CVC Format
2005-07-30 10:29:01 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 10:28:46 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2005-07-30 10:28:24 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:27:39 3-Critical 0x0510FFA4 No UCD's Received - Timeout
2005-07-30 10:27:29 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:27:10 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:26:58 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:26:58 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:26:45 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:26:45 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:26:04 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:26:03 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:25:48 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:25:47 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:25:32 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:25:20 3-Critical 0x0510FFA4 No UCD's Received - Timeout
2005-07-30 10:25:01 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:50 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2005-07-30 10:23:32 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:24 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:20 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:20 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:16 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:16 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:15 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:15 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:14 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:13 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:13 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:12 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:12 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:23:11 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:23:09 3-Critical 0x0501BE90 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2005-07-30 10:22:40 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 10:22:23 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:22 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:22:20 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:16 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:22:15 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:14 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:22:13 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:13 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:22:09 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:09 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:22:06 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:22:03 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:54 3-Critical 0x040D99C8 DHCP FAILED - Request sent, No response
2005-07-30 10:21:48 3-Critical 0x040D9964 DHCP FAILED - Discover sent, no offer received
2005-07-30 10:21:36 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:36 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:35 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:34 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:29 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:29 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:28 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:28 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:27 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:27 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:26 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:26 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:22 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:21 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:16 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:15 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:15 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:21:14 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:21:06 3-Critical 0x040D9964 DHCP FAILED - Discover sent, no offer received
2005-07-30 10:20:47 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:40 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:38 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:38 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:37 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:34 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:34 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:32 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:28 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:28 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:27 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:26 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:26 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:25 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:20:25 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:20:25 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:19:58 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2005-07-30 10:18:38 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:35 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:33 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:33 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:32 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:29 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:28 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:27 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:22 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:22 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:19 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2005-07-30 10:18:16 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2005-07-30 10:18:13 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 01:58:16 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 01:26:06 4-Error 0x041D2BB8 Improper Configuration File CVC Format
2005-07-30 01:26:06 3-Critical 0x0459E508 REG RSP not received
2005-07-30 01:25:06 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2005-07-30 01:22:58 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-30 00:50:03 4-Error 0x041D2BB8 Improper Configuration File CVC Format
2005-07-30 00:49:28 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:26 4-Error 0x040D9A93 ToD request sent- No Response received
1970-01-01 00:00:26 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:25 3-Critical 0x040D99C8 DHCP FAILED - Request sent, No response
1970-01-01 00:00:20 3-Critical 0x040D9964 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:00:11 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2005-07-30 00:26:22 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2005-07-29 23:46:05 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-07-29 23:20:07 4-Error 0x041D2BB8 Improper Configuration File CVC Format
1970-01-01 00:02:24 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:02:15 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:02:11 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:07 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:07 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:04 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:01 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:58 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:58 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing

Het lijkt erop dat je een slecht (zwak) signaal hebt.
Kijk eens in: Signaal sterktes kabelmodem en vergelijk dat eens met de waardes in jouw modem.

hoi bedankt voor je snelle reactie, zo te zien heb je gelijk

Downstream Value
Frequency 395000000 Hz Locked
Signal to Noise Ratio 22 dB
Power Level -19 dB
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 3
Frequency 37504000 Hz Ranged
Power Level 47 dBmV

Ja die liggen wel lager dan hier bij ons:

Frequency 514750000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level 1 dBmV

Channel ID 4
Frequency 34040000 Hz Ranged
Power Level 44 dBmV

Maar goed, nu zijn we ook gewoon goed online.....
Maar we hebben de waardes ook in de gaten gehouden tijdens de internet-uitval periodes.
Maar toen zaten de waardes gewoon altijd binnen de grenzen, de kans is dus ook groot dat Chello meteen zal zeggen dat het probleem dus bij ons ligt

Bij mij valt internet vaak uit als ik een tijdje mijn volledige upload aan heb staan en dan er nog bij download, ik kan er donderop zeggen dat dan me internet er uit ligt, heb de afgelopen dagen flink problemen gehad met internet voornamelijk het steeds terugkerende aanmeldscherm van chello irriteerde me omdat ik wel andere sites kon bezoeken maar bepaalde sites werkten dus gewoon niet.
Gister had ik net als velen geen internet bij mij lag het er tussen 03:00 en 15:30 uit ik heb gebeld en kreeg te horen dat er een storing was met de server.
Ik hoop dat chello nou es een keer wat stabieler word en dat je niet zelf bepaalde dingen helemaal moet gaan instellen voor een goed duidelijk signaal laat chello er maar iets aan doen.

ik heb ook last van dit probleem ik heb de helpdesk ook al vele malen gebeld en alles geprobeerd wat ze zeiden maar niks helpt er is verders ook niks mis met mijn signaal sterkte met downloaden alleen met uploaden is het wat minder volgensmij
Return Path:
Connection: Acquired
Frequency: 54.9 MHz
Power Level: 52.0 dBmV
Channel ID: 2
Modulation: 16 QAM

ik heb zoveel mogelijk proberen te lezen hierover maar kan er alleen nog niet egt wijs uit worden...inet ligt er bij mij op sommige dagen tientallen keren uit per dag zou iemand mij maybe kunnen helpen alvast bedankt groetjes

direct een monteur langs laten komen als je de laatste anderhalf a twee maanden een slechte verbinding hebt, vooral wanneer je een klein wit filterkastje tussen je modem en de aansluiting in de muur hebt. of als op je modem-status pagina (192.168.100.1 bij moterola) een laag of zwak signaal geeft.
Nu is het moment om te handelen aangezien het hele chello netwerk momenteel een zooitje is.
En vooral je geld terug vragen, dat is je goed recht om te doen.

Eis openheid en eerlijkheid bij de helpdesk, en geen misleidende informatie of onzinnige handelingen. laat je ook niet afschrikken door het bericht dat wanneer ze een monteur voor niets sturen de kosten voor jezelf zijn.

monteur is al keer langsgeweest maar heeft toen niks gevonden maar dat kwam dat net op dat moment dat hij langskwam inet er niet uit lag de hele week heb ik er toen last van gehad behalve die ene dag dat hij langskwam maar ik probeer binnenkort wel eerst ff met de stekker kijken of dat het is

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